Shipping Details
Standard US Ground Shipping
FedEx Ground is the standard delivery method for all orders shipped within the continental United States. A flat fee of $6.00 will be charged. Please allow 3-5 business days for your order to arrive. FedEx shipments will not be delivered on Saturdays or Sundays.
Two Day US Shipping
FedEx 2Day shipping is available for all orders shipped within the continental United States for a flat fee of $12.00. All 2Day orders placed by 11 a.m. CST Monday-Friday will be processed and shipped the same day for delivery on the second business day. 2Day orders placed after 11 a.m. CST will be processed and shipped the next business day. 2Day shipments will not be delivered on Saturdays or Sundays.
2Day orders placed after 11 a.m. CST on Thursday through Friday at 11 a.m. CST will be processed and shipped on Friday and delivered on Tuesday. 2Day orders placed after 11 a.m. CST on Friday through Monday at 11 a.m. CST will be processed and shipped on Monday for delivery on Wednesday.
Overnight US Shipping
FedEx Standard Overnight shipping is available for all orders shipped within the continental United States for a flat fee of $18.00. All overnight orders placed by 11 a.m. CST Monday-Friday will be processed and shipped the same day for delivery on the next business day. Overnight orders placed after 11 a.m. CST will be processed and shipped the next business day. Overnight shipments will not be delivered on Saturdays or Sundays.
Overnight orders placed after 11 a.m. CST on Thursday through Friday at 11 a.m. CST will be delivered on Monday. Overnight orders placed after 11 a.m. CST on Friday through Monday at 11 a.m. CST will be processed and shipped on Monday for delivery on Tuesday.
Shipping to Canada
All orders shipped to Canada will be sent via FedEx International Economy for a flat fee of $15. Customers must pay applicable sales tax, duty and customs charges, plus shipping and handling fees. Import Duty and taxes are not included in the pricing or in the shipping charges; these costs are the sole responsibility of the customer at the time of delivery. Your local government determines duty and customs charges. Please allow up to 21 days for delivery. All orders to Canada are billed in US dollars.
Pickup at Glenview Front Office
Pickup orders will be available at the Glenview Front Office, 2301 Ravine Way, Glenview, IL 60025, between 9:30 a.m. and 5:00 p.m., Monday through Friday only. An email confirmation will be sent when the order is ready for pickup, approximately one to two business days after the order is received; orders are not available for immediate pickup. Orders will not be available for pickup at Allstate Arena or the Hoffman Estates office.
Order Tracking
You will receive a tracking number for your purchase via email once it has been shipped. If you have a ChicagoWolvesStore.com account, you can also check there to see your order status.
International Orders
Orders can be shipped to all 50 U.S. states and Canada. If you'd like to place an order to ship to any other country, please contact us by email at store@chicagowolves.com for further details.
For questions regarding shipping prices and policies, please call the Wolves at 1-800-THE-WOLVES and speak to a Sales Representative.